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Disputes","\u002Ffaq\u002Fregistered-mandates\u002Freturns-and-disputes","0.faq\u002F6.registered-mandates\u002F8.returns-and-disputes",{"title":338,"path":424,"stem":425},"\u002Ffaq\u002Fregistered-mandates\u002Fapi-vs-host-to-host","0.faq\u002F6.registered-mandates\u002F9.api-vs-host-to-host",{"title":427,"path":428,"stem":429,"children":430,"icon":432},"Bank Transfers and PayShap","\u002Ffaq\u002Fbank-transfers","0.faq\u002F7.bank-transfers\u002Findex",[431,433,437,441,445,449,453,457,461,465,469,473,477],{"title":427,"path":428,"stem":429,"icon":432},"i-lucide-landmark",{"title":434,"path":435,"stem":436},"EFT Credit Payments","\u002Ffaq\u002Fbank-transfers\u002Feft-credit-payments","0.faq\u002F7.bank-transfers\u002F1.eft-credit-payments",{"title":438,"path":439,"stem":440},"Proof of Payment","\u002Ffaq\u002Fbank-transfers\u002Fproof-of-payment-and-reconciliation","0.faq\u002F7.bank-transfers\u002F10.proof-of-payment-and-reconciliation",{"title":442,"path":443,"stem":444},"Failed and Returned Transfers","\u002Ffaq\u002Fbank-transfers\u002Ffailed-and-returned-transfers","0.faq\u002F7.bank-transfers\u002F11.failed-and-returned-transfers",{"title":446,"path":447,"stem":448},"Cross-Border and SWIFT","\u002Ffaq\u002Fbank-transfers\u002Fcross-border-payments-and-swift","0.faq\u002F7.bank-transfers\u002F12.cross-border-payments-and-swift",{"title":450,"path":451,"stem":452},"EFT vs RTC vs PayShap vs RTGS","\u002Ffaq\u002Fbank-transfers\u002Feft-vs-rtc-vs-payshap-vs-rtgs","0.faq\u002F7.bank-transfers\u002F2.eft-vs-rtc-vs-payshap-vs-rtgs",{"title":454,"path":455,"stem":456},"Bank Transfer Lifecycle","\u002Ffaq\u002Fbank-transfers\u002Fbank-transfer-lifecycle","0.faq\u002F7.bank-transfers\u002F3.bank-transfer-lifecycle",{"title":458,"path":459,"stem":460},"Real-Time Clearing","\u002Ffaq\u002Fbank-transfers\u002Freal-time-clearing","0.faq\u002F7.bank-transfers\u002F4.real-time-clearing",{"title":462,"path":463,"stem":464},"PayShap","\u002Ffaq\u002Fbank-transfers\u002Fpayshap","0.faq\u002F7.bank-transfers\u002F5.payshap",{"title":466,"path":467,"stem":468},"ShapIDs and Request to Pay","\u002Ffaq\u002Fbank-transfers\u002Fshapids-and-request-to-pay","0.faq\u002F7.bank-transfers\u002F6.shapids-and-request-to-pay",{"title":470,"path":471,"stem":472},"Final and Irrevocable Payments","\u002Ffaq\u002Fbank-transfers\u002Ffinal-and-irrevocable-payments","0.faq\u002F7.bank-transfers\u002F7.final-and-irrevocable-payments",{"title":474,"path":475,"stem":476},"Payouts and Bulk Payments","\u002Ffaq\u002Fbank-transfers\u002Fpayouts-and-bulk-payments","0.faq\u002F7.bank-transfers\u002F8.payouts-and-bulk-payments",{"title":478,"path":479,"stem":480},"Account Verification","\u002Ffaq\u002Fbank-transfers\u002Fbeneficiary-and-account-verification","0.faq\u002F7.bank-transfers\u002F9.beneficiary-and-account-verification",{"title":482,"path":483,"stem":484,"children":485,"icon":487},"Billing","\u002Ffaq\u002Fbilling","0.faq\u002F8.billing\u002Findex",[486,488,492,496,500,504,508,512],{"title":482,"path":483,"stem":484,"icon":487},"i-lucide-receipt",{"title":489,"path":490,"stem":491},"Invoice Payments","\u002Ffaq\u002Fbilling\u002Finvoice-payments","0.faq\u002F8.billing\u002F1.invoice-payments",{"title":493,"path":494,"stem":495},"Subscription Payments","\u002Ffaq\u002Fbilling\u002Fsubscription-payments","0.faq\u002F8.billing\u002F2.subscription-payments",{"title":497,"path":498,"stem":499},"Recurring Card Payments","\u002Ffaq\u002Fbilling\u002Frecurring-card-payments","0.faq\u002F8.billing\u002F3.recurring-card-payments",{"title":501,"path":502,"stem":503},"Instalments and Usage Billing","\u002Ffaq\u002Fbilling\u002Finstalment-and-usage-based-billing","0.faq\u002F8.billing\u002F4.instalment-and-usage-based-billing",{"title":505,"path":506,"stem":507},"Dunning and Recovery","\u002Ffaq\u002Fbilling\u002Fdunning-and-payment-recovery","0.faq\u002F8.billing\u002F5.dunning-and-payment-recovery",{"title":509,"path":510,"stem":511},"Plan Changes and Proration","\u002Ffaq\u002Fbilling\u002Fsubscription-plan-changes","0.faq\u002F8.billing\u002F6.subscription-plan-changes",{"title":513,"path":514,"stem":515},"Backup Cards and Updaters","\u002Ffaq\u002Fbilling\u002Fbackup-cards-and-account-updaters","0.faq\u002F8.billing\u002F7.backup-cards-and-account-updaters",{"title":517,"path":518,"stem":519,"children":520,"icon":522},"Disputes and Compliance","\u002Ffaq\u002Fdisputes-risk-and-compliance","0.faq\u002F9.disputes-risk-and-compliance\u002Findex",[521,523,527,531,535,539,543,547,551,555,559,563,567],{"title":517,"path":518,"stem":519,"icon":522},"i-lucide-scale",{"title":524,"path":525,"stem":526},"Refunds vs Chargebacks","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Frefund-reversal-dispute-chargeback","0.faq\u002F9.disputes-risk-and-compliance\u002F1.refund-reversal-dispute-chargeback",{"title":528,"path":529,"stem":530},"PCI DSS","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fpci-dss","0.faq\u002F9.disputes-risk-and-compliance\u002F10.pci-dss",{"title":532,"path":533,"stem":534},"KYC, AML and POPIA","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fkyc-aml-sanctions-and-popia","0.faq\u002F9.disputes-risk-and-compliance\u002F11.kyc-aml-sanctions-and-popia",{"title":536,"path":537,"stem":538},"Incident Response","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fpayment-incident-response","0.faq\u002F9.disputes-risk-and-compliance\u002F12.payment-incident-response",{"title":540,"path":541,"stem":542},"Card Chargebacks","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fcard-chargebacks","0.faq\u002F9.disputes-risk-and-compliance\u002F2.card-chargebacks",{"title":544,"path":545,"stem":546},"Chargeback Evidence","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fchargeback-evidence","0.faq\u002F9.disputes-risk-and-compliance\u002F3.chargeback-evidence",{"title":548,"path":549,"stem":550},"Debit Order Disputes","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fdebit-order-disputes","0.faq\u002F9.disputes-risk-and-compliance\u002F4.debit-order-disputes",{"title":552,"path":553,"stem":554},"Payment Fraud","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fpayment-fraud","0.faq\u002F9.disputes-risk-and-compliance\u002F5.payment-fraud",{"title":556,"path":557,"stem":558},"Card Testing and Velocity","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fcard-testing-and-velocity-checks","0.faq\u002F9.disputes-risk-and-compliance\u002F6.card-testing-and-velocity-checks",{"title":560,"path":561,"stem":562},"Account Takeover","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Faccount-takeover-and-social-engineering","0.faq\u002F9.disputes-risk-and-compliance\u002F7.account-takeover-and-social-engineering",{"title":564,"path":565,"stem":566},"3DS and Fraud Prevention","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002F3ds-and-fraud-prevention","0.faq\u002F9.disputes-risk-and-compliance\u002F8.3ds-and-fraud-prevention",{"title":568,"path":569,"stem":570},"Tokenisation and Encryption","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Ftokenisation-encryption-and-hashing","0.faq\u002F9.disputes-risk-and-compliance\u002F9.tokenisation-encryption-and-hashing",{"id":572,"title":573,"body":574,"description":814,"extension":815,"links":816,"meta":817,"navigation":818,"path":447,"seo":819,"sitemap":820,"stem":448,"__hash__":821},"docs\u002F0.faq\u002F7.bank-transfers\u002F12.cross-border-payments-and-swift.md","How Do Cross-Border Payments and SWIFT Work?",{"type":575,"value":576,"toc":803},"minimark",[577,581,592,597,600,603,619,622,626,629,651,654,658,661,688,691,695,698,702,768,778,782,796],[578,579,580],"p",{},"A cross-border payment moves money from a bank account in one country to a bank account in another. Unlike domestic transfers, there is no single clearing house connecting all the world's banks, so international payments from South Africa travel through SWIFT messaging and chains of correspondent banks — and are subject to South African Reserve Bank exchange control rules along the way.",[578,582,583,584,588,589,591],{},"The result is that cross-border payments are slower, more expensive and less predictable than domestic rails like ",[585,586,587],"a",{"href":435},"EFT"," or ",[585,590,462],{"href":463},", and they involve paperwork that domestic payments never require.",[593,594,596],"h2",{"id":595},"how-does-a-swift-payment-actually-work","How does a SWIFT payment actually work?",[578,598,599],{},"SWIFT itself does not move money. It is a secure messaging network that banks use to send standardised payment instructions to each other. The money moves through correspondent banking: banks hold accounts with one another, and a payment is executed by debiting and crediting those accounts along a chain.",[578,601,602],{},"A typical outbound payment from South Africa:",[604,605,606,610,613,616],"ol",{},[607,608,609],"li",{},"You give your bank the beneficiary's details — name, account number or IBAN, and the receiving bank's SWIFT\u002FBIC code — plus the purpose of the payment.",[607,611,612],{},"Your bank converts rand to the foreign currency (or sends rand for conversion abroad) and sends a SWIFT instruction.",[607,614,615],{},"If your bank has no direct relationship with the beneficiary's bank, one or more correspondent (intermediary) banks pass the payment along the chain.",[607,617,618],{},"The beneficiary's bank receives the funds and credits the beneficiary.",[578,620,621],{},"Each hop adds time, cost and a compliance check, which is why international payments typically take anywhere from a day to several days, and occasionally stall for additional screening.",[593,623,625],{"id":624},"what-does-a-cross-border-payment-cost","What does a cross-border payment cost?",[578,627,628],{},"Three layers of cost apply, and only the first is always visible upfront:",[630,631,632,639,645],"ul",{},[607,633,634,638],{},[635,636,637],"strong",{},"Your bank's SWIFT\u002Fcommission fees:"," the charge your bank quotes for sending the payment.",[607,640,641,644],{},[635,642,643],{},"Correspondent bank deductions:"," intermediary banks in the chain may deduct their own fees from the amount in transit, so the beneficiary can receive less than you sent (depending on whether charges are set as OUR, SHA or BEN).",[607,646,647,650],{},[635,648,649],{},"FX margin:"," the exchange rate applied usually includes a spread over the interbank rate, which is often the largest cost of all.",[578,652,653],{},"Fees and margins vary widely between banks and providers, so compare the total amount the beneficiary will receive, not just the upfront fee.",[593,655,657],{"id":656},"what-are-south-africas-exchange-control-requirements","What are South Africa's exchange control requirements?",[578,659,660],{},"Cross-border payments from South Africa fall under SARB exchange control, administered through authorised dealers (the banks). In practice this means:",[630,662,663,670,676,682,685],{},[607,664,665,666,669],{},"Every payment needs a ",[635,667,668],{},"balance of payments (BoP) category"," describing its purpose — imports, services, gifts, investment and so on.",[607,671,672,675],{},[635,673,674],{},"Supporting documentation"," may be required, such as invoices or contracts, depending on the payment category and amount.",[607,677,678,681],{},[635,679,680],{},"FICA documentation"," — proof of identity and address — must be in place with your bank.",[607,683,684],{},"Individuals have annual allowances for transfers abroad, with SARS tax compliance requirements applying above certain thresholds.",[607,686,687],{},"Businesses may need supporting documents for each trade payment.",[578,689,690],{},"Your bank will not process the payment until the exchange control and FICA requirements are met, and incomplete paperwork is a leading cause of delay.",[593,692,694],{"id":693},"what-about-payments-within-the-sadc-region","What about payments within the SADC region?",[578,696,697],{},"For payments within the Southern African Development Community, regional rails exist alongside SWIFT. TCIB (Transactions Cleared on an Immediate Basis) is a regional low-value payment scheme operated by BankservAfrica that enables faster, cheaper cross-border payments between participating institutions in SADC countries — an alternative to routing a payment to a neighbouring country through the full SWIFT correspondent chain. Availability depends on whether both institutions participate.",[593,699,701],{"id":700},"how-do-cross-border-payments-compare-with-domestic-ones","How do cross-border payments compare with domestic ones?",[703,704,705,720],"table",{},[706,707,708],"thead",{},[709,710,711,714,717],"tr",{},[712,713],"th",{},[712,715,716],{},"Domestic (EFT\u002FRTC\u002FPayShap)",[712,718,719],{},"Cross-border (SWIFT)",[721,722,723,735,746,757],"tbody",{},[709,724,725,729,732],{},[726,727,728],"td",{},"Speed",[726,730,731],{},"Seconds to two banking days",[726,733,734],{},"One to several days",[709,736,737,740,743],{},[726,738,739],{},"Cost",[726,741,742],{},"Low, known upfront",[726,744,745],{},"SWIFT fees, correspondent deductions and FX margin",[709,747,748,751,754],{},[726,749,750],{},"Paperwork",[726,752,753],{},"None",[726,755,756],{},"BoP category, FICA, possible supporting documents",[709,758,759,762,765],{},[726,760,761],{},"Traceability",[726,763,764],{},"High",[726,766,767],{},"Depends on the correspondent chain",[578,769,770,771,773,774,777],{},"For the domestic picture, see ",[585,772,450],{"href":451}," and the ",[585,775,776],{"href":50},"South African national payment system",".",[593,779,781],{"id":780},"tips","Tips",[630,783,784,787,790,793],{},[607,785,786],{},"Get the beneficiary's SWIFT\u002FBIC and account details in writing, and verify changes independently — invoice redirection fraud is common on international payments.",[607,788,789],{},"Ask your bank what the beneficiary will actually receive after all deductions.",[607,791,792],{},"Have your FICA and supporting documents ready before initiating the payment.",[607,794,795],{},"For recurring international payments, compare specialist FX providers against your bank's rates.",[578,797,798,799,802],{},"Back to the ",[585,800,801],{"href":428},"Bank Transfers, Payouts and PayShap"," hub.",{"title":804,"searchDepth":805,"depth":806,"links":807},"",1,2,[808,809,810,811,812,813],{"id":595,"depth":806,"text":596},{"id":624,"depth":806,"text":625},{"id":656,"depth":806,"text":657},{"id":693,"depth":806,"text":694},{"id":700,"depth":806,"text":701},{"id":780,"depth":806,"text":781},"How international payments move via SWIFT and correspondent banks, what they cost, how long they take, and the exchange control rules for South Africa.","md",null,{},{"title":446},{"title":573,"description":814},{"loc":447},"jg7rnhYeDRhTLD64fzTtJdbYGmyRIP16Po1XiQaZdhc",[823,825],{"title":442,"path":443,"stem":444,"description":824,"children":-1},"Common reasons bank transfers fail or are returned, including invalid accounts, closed accounts and recalls, and how returned funds find their way back.",{"title":450,"path":451,"stem":452,"description":826,"children":-1},"Compare South Africa's payment rails on speed, cost, limits and availability so you know when to use EFT, real-time clearing, PayShap or RTGS.",1785156394154]