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Disputes","\u002Ffaq\u002Fregistered-mandates\u002Freturns-and-disputes","0.faq\u002F6.registered-mandates\u002F8.returns-and-disputes",{"title":338,"path":424,"stem":425},"\u002Ffaq\u002Fregistered-mandates\u002Fapi-vs-host-to-host","0.faq\u002F6.registered-mandates\u002F9.api-vs-host-to-host",{"title":427,"path":428,"stem":429,"children":430,"icon":432},"Bank Transfers and PayShap","\u002Ffaq\u002Fbank-transfers","0.faq\u002F7.bank-transfers\u002Findex",[431,433,437,441,445,449,453,457,461,465,469,473,477],{"title":427,"path":428,"stem":429,"icon":432},"i-lucide-landmark",{"title":434,"path":435,"stem":436},"EFT Credit Payments","\u002Ffaq\u002Fbank-transfers\u002Feft-credit-payments","0.faq\u002F7.bank-transfers\u002F1.eft-credit-payments",{"title":438,"path":439,"stem":440},"Proof of Payment","\u002Ffaq\u002Fbank-transfers\u002Fproof-of-payment-and-reconciliation","0.faq\u002F7.bank-transfers\u002F10.proof-of-payment-and-reconciliation",{"title":442,"path":443,"stem":444},"Failed 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Clearing","\u002Ffaq\u002Fbank-transfers\u002Freal-time-clearing","0.faq\u002F7.bank-transfers\u002F4.real-time-clearing",{"title":462,"path":463,"stem":464},"PayShap","\u002Ffaq\u002Fbank-transfers\u002Fpayshap","0.faq\u002F7.bank-transfers\u002F5.payshap",{"title":466,"path":467,"stem":468},"ShapIDs and Request to Pay","\u002Ffaq\u002Fbank-transfers\u002Fshapids-and-request-to-pay","0.faq\u002F7.bank-transfers\u002F6.shapids-and-request-to-pay",{"title":470,"path":471,"stem":472},"Final and Irrevocable Payments","\u002Ffaq\u002Fbank-transfers\u002Ffinal-and-irrevocable-payments","0.faq\u002F7.bank-transfers\u002F7.final-and-irrevocable-payments",{"title":474,"path":475,"stem":476},"Payouts and Bulk Payments","\u002Ffaq\u002Fbank-transfers\u002Fpayouts-and-bulk-payments","0.faq\u002F7.bank-transfers\u002F8.payouts-and-bulk-payments",{"title":478,"path":479,"stem":480},"Account 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Compliance","\u002Ffaq\u002Fdisputes-risk-and-compliance","0.faq\u002F9.disputes-risk-and-compliance\u002Findex",[521,523,527,531,535,539,543,547,551,555,559,563,567],{"title":517,"path":518,"stem":519,"icon":522},"i-lucide-scale",{"title":524,"path":525,"stem":526},"Refunds vs Chargebacks","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Frefund-reversal-dispute-chargeback","0.faq\u002F9.disputes-risk-and-compliance\u002F1.refund-reversal-dispute-chargeback",{"title":528,"path":529,"stem":530},"PCI DSS","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fpci-dss","0.faq\u002F9.disputes-risk-and-compliance\u002F10.pci-dss",{"title":532,"path":533,"stem":534},"KYC, AML and POPIA","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fkyc-aml-sanctions-and-popia","0.faq\u002F9.disputes-risk-and-compliance\u002F11.kyc-aml-sanctions-and-popia",{"title":536,"path":537,"stem":538},"Incident Response","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fpayment-incident-response","0.faq\u002F9.disputes-risk-and-compliance\u002F12.payment-incident-response",{"title":540,"path":541,"stem":542},"Card Chargebacks","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fcard-chargebacks","0.faq\u002F9.disputes-risk-and-compliance\u002F2.card-chargebacks",{"title":544,"path":545,"stem":546},"Chargeback Evidence","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fchargeback-evidence","0.faq\u002F9.disputes-risk-and-compliance\u002F3.chargeback-evidence",{"title":548,"path":549,"stem":550},"Debit Order Disputes","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fdebit-order-disputes","0.faq\u002F9.disputes-risk-and-compliance\u002F4.debit-order-disputes",{"title":552,"path":553,"stem":554},"Payment Fraud","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fpayment-fraud","0.faq\u002F9.disputes-risk-and-compliance\u002F5.payment-fraud",{"title":556,"path":557,"stem":558},"Card Testing and Velocity","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Fcard-testing-and-velocity-checks","0.faq\u002F9.disputes-risk-and-compliance\u002F6.card-testing-and-velocity-checks",{"title":560,"path":561,"stem":562},"Account Takeover","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Faccount-takeover-and-social-engineering","0.faq\u002F9.disputes-risk-and-compliance\u002F7.account-takeover-and-social-engineering",{"title":564,"path":565,"stem":566},"3DS and Fraud Prevention","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002F3ds-and-fraud-prevention","0.faq\u002F9.disputes-risk-and-compliance\u002F8.3ds-and-fraud-prevention",{"title":568,"path":569,"stem":570},"Tokenisation and Encryption","\u002Ffaq\u002Fdisputes-risk-and-compliance\u002Ftokenisation-encryption-and-hashing","0.faq\u002F9.disputes-risk-and-compliance\u002F9.tokenisation-encryption-and-hashing",{"id":572,"title":573,"body":574,"description":784,"extension":785,"links":786,"meta":787,"navigation":788,"path":455,"seo":789,"sitemap":790,"stem":456,"__hash__":791},"docs\u002F0.faq\u002F7.bank-transfers\u002F3.bank-transfer-lifecycle.md","What Happens When You Make a Bank Transfer?",{"type":575,"value":576,"toc":772},"minimark",[577,581,592,597,600,603,619,622,626,629,633,636,651,654,658,661,668,672,675,682,686,744,747,751,765],[578,579,580],"p",{},"When you press \"Pay\" in your banking app, a chain of events starts that involves your bank, the national clearing house, the South African Reserve Bank and the beneficiary's bank. Understanding this lifecycle explains why some payments reflect instantly, why others take a day or two, and where a payment can fail along the way.",[578,582,583,584,588,589,591],{},"The stages below describe an ordinary interbank EFT credit. Instant rails like ",[585,586,587],"a",{"href":459},"RTC"," and ",[585,590,462],{"href":463}," compress the same steps into seconds, and same-bank transfers skip interbank clearing entirely.",[593,594,596],"h2",{"id":595},"stage-1-capture-and-validation","Stage 1: Capture and validation",[578,598,599],{},"The payment starts when the payer captures the instruction — beneficiary bank, branch code, account number, amount and reference — through internet banking, a banking app, a batch file or an API.",[578,601,602],{},"The payer's bank then validates the instruction:",[604,605,606,610,613,616],"ul",{},[607,608,609],"li",{},"Checks the account number format against the branch code (check-digit validation).",[607,611,612],{},"Confirms the payer has sufficient funds or an available limit.",[607,614,615],{},"Applies fraud screening and daily or per-transaction limits.",[607,617,618],{},"Confirms the payment falls within an allowed processing window.",[578,620,621],{},"If validation fails, the payment is rejected immediately and never enters clearing.",[593,623,625],{"id":624},"stage-2-the-payers-account-is-debited","Stage 2: The payer's account is debited",[578,627,628],{},"Once validated, the payer's bank debits the payer's account and takes on the obligation to deliver the payment. From the payer's perspective the money is gone, but the beneficiary has not received anything yet — the payment still has to clear and settle.",[593,630,632],{"id":631},"stage-3-clearing-through-bankservafrica","Stage 3: Clearing through BankservAfrica",[578,634,635],{},"For interbank payments, the payer's bank submits the payment to BankservAfrica, South Africa's automated clearing house. EFT credits are cleared in batches:",[604,637,638,641,648],{},[607,639,640],{},"Payments are accumulated into batches during the day.",[607,642,643,644,647],{},"Batches are exchanged at scheduled processing windows, which is why ",[585,645,646],{"href":42},"cut-off times"," matter.",[607,649,650],{},"BankservAfrica sorts each batch and delivers every payment to the correct receiving bank.",[578,652,653],{},"Clearing is the exchange of payment instructions and the calculation of what each bank owes the others. No money has actually moved between the banks yet.",[593,655,657],{"id":656},"stage-4-settlement-at-the-reserve-bank","Stage 4: Settlement at the Reserve Bank",[578,659,660],{},"Settlement is where value actually moves between banks. The banks' obligations from clearing are settled across their accounts at the South African Reserve Bank through SAMOS, the real-time gross settlement system. Batch EFT obligations are typically settled on a netted basis at set settlement windows, while RTGS payments settle individually in real time.",[578,662,663,664,667],{},"The distinction between clearing and settlement trips up many people — see ",[585,665,666],{"href":61},"clearing, settlement and reconciliation"," for a deeper explanation.",[593,669,671],{"id":670},"stage-5-the-beneficiarys-account-is-credited","Stage 5: The beneficiary's account is credited",[578,673,674],{},"The beneficiary's bank receives the payment from clearing, validates the account number, and credits the beneficiary's account with the payment reference the payer captured. Only at this point does the money reflect for the beneficiary.",[578,676,677,678,681],{},"If the account number is invalid, closed or blocked, the beneficiary's bank cannot apply the credit and returns the payment — see ",[585,679,680],{"href":443},"failed and returned transfers",".",[593,683,685],{"id":684},"why-do-the-timelines-differ-so-much","Why do the timelines differ so much?",[687,688,689,702],"table",{},[690,691,692],"thead",{},[693,694,695,699],"tr",{},[696,697,698],"th",{},"Scenario",[696,700,701],{},"Typical time to reflect",[703,704,705,714,722,730,737],"tbody",{},[693,706,707,711],{},[708,709,710],"td",{},"Same bank, both accounts",[708,712,713],{},"Usually immediate",[693,715,716,719],{},[708,717,718],{},"Interbank EFT, before cut-off",[708,720,721],{},"Often next banking day",[693,723,724,727],{},[708,725,726],{},"Interbank EFT, after cut-off or on a weekend",[708,728,729],{},"One to two banking days",[693,731,732,734],{},[708,733,587],{},[708,735,736],{},"About 60 seconds",[693,738,739,741],{},[708,740,462],{},[708,742,743],{},"Seconds, 24\u002F7",[578,745,746],{},"The batch windows and settlement cycles are the reason ordinary EFT is cheap but slow, while real-time rails cost more per transaction.",[593,748,750],{"id":749},"tips","Tips",[604,752,753,756,759,762],{},[607,754,755],{},"Capture payments well before your bank's cut-off if the beneficiary needs the funds the next day.",[607,757,758],{},"Use a unique reference so the beneficiary can match the credit to your invoice or account.",[607,760,761],{},"Remember that a debit on your statement does not mean the beneficiary has been paid yet.",[607,763,764],{},"For time-critical payments, use RTC or PayShap rather than hoping a batch EFT clears in time.",[578,766,767,768,771],{},"Back to the ",[585,769,770],{"href":428},"Bank Transfers, Payouts and PayShap"," hub.",{"title":773,"searchDepth":774,"depth":775,"links":776},"",1,2,[777,778,779,780,781,782,783],{"id":595,"depth":775,"text":596},{"id":624,"depth":775,"text":625},{"id":631,"depth":775,"text":632},{"id":656,"depth":775,"text":657},{"id":670,"depth":775,"text":671},{"id":684,"depth":775,"text":685},{"id":749,"depth":775,"text":750},"Follow a bank transfer from capture and validation through clearing at BankservAfrica to settlement and the moment funds reflect in the beneficiary account.","md",null,{},{"title":454},{"title":573,"description":784},{"loc":455},"LtKeEFUFMW3XIgql2ZbCdI4fLXrAUNJYf9EaYvcYcKQ",[793,795],{"title":450,"path":451,"stem":452,"description":794,"children":-1},"Compare South Africa's payment rails on speed, cost, limits and availability so you know when to use EFT, real-time clearing, PayShap or RTGS.",{"title":458,"path":459,"stem":460,"description":796,"children":-1},"How real-time clearing moves money between South African banks in seconds, what it costs, its limits, and how it differs from PayShap and ordinary EFT.",1785156387360]